Privacy policy.

This website is operated by Volara Labs AI Group Ltd, trading as Volara Labs. For any questions about this policy or your personal data, please email hello@volara-labs.ai.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Volara Labs AI Group Ltd is the data controller for the personal data described in this policy.

We collect only the personal data we need to run this website and respond to you:

• Email correspondence. Every contact route on this site is an email link. If you email us, we receive your email address and anything you choose to include in your message.
• Basic technical data and server logs. Our hosting infrastructure records standard information such as IP address, browser user agent and timestamps for the purposes of security, abuse prevention and diagnostics.
• Aggregate analytics. We use a privacy-friendly, cookie-free analytics service to understand how the site is used in aggregate. It does not build individual profiles and we cannot identify you from it.

We use personal data for the following purposes and rely on the following lawful bases under UK GDPR:

• Responding to enquiries. When you write to us, we process your correspondence to reply to you and keep a record of the exchange. Our lawful basis is our legitimate interests in running our business and dealing with communications addressed to us.
• Security, integrity and logging. We process basic technical data to keep the site secure, prevent abuse and diagnose issues. Our lawful basis is our legitimate interests in protecting our systems and the people who use them.
• Understanding site usage. We process aggregate, anonymised analytics to improve the site. Our lawful basis is our legitimate interests in understanding how our website performs.

This site does not set advertising or tracking cookies. Our analytics are cookie-free and aggregate only, which is why you do not see a cookie banner on this site.

We do not sell your personal data. We share it only with a small number of trusted service providers who help us run this website and our email infrastructure. These providers act as our processors, are bound by contract to protect your data and may only use it to provide services to us.

We may also share personal data where we are required to do so by law, or to establish, exercise or defend legal claims.

Some of our service providers process data outside the UK. Where that happens, we rely on appropriate safeguards recognised under UK GDPR, such as adequacy regulations or standard contractual clauses, to protect your data.

We keep correspondence for as long as we need it to deal with your enquiry and any follow-up, and server logs for a short period for security and diagnostics. We delete or anonymise personal data when it is no longer needed.

Under UK GDPR you have rights over your personal data, including:

• the right to access the personal data we hold about you
• the right to have inaccurate data corrected
• the right to erasure in certain circumstances
• the right to restrict or object to our processing
• the right to data portability in certain circumstances

To exercise any of these rights, email hello@volara-labs.ai. You also have the right to complain to the Information Commissioner's Office (ico.org.uk) if you are unhappy with how we have handled your data.

We may update this policy from time to time to reflect changes to our website, our services or applicable law. The current version will always be posted on this page with an updated date.